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The
Role of Culture and Diversity
Many factors determine how a person views the process of
death and dying. One of these many factors is culture, a system of shared
ideas, concepts, rules and meanings that guides the way people live, and
how they choose to die.
Between and within culturally diverse groups, there are
enormous differences in grieving customs, beliefs about death, and practices
for end of life care. For these reasons, it is important not to generalize
about any particular practice based on culture alone. Persons may have
totally conformed to the “American” way of death, or be fully
immersed in the customs of their homelands. This can be a strong source
of tension in the family – it can also be a primary source of confusion
to congregational nurses.
The American Psychological Association
states that in the United States, most people value
autonomy, independence, self-control, and individual choice during the
death and dying process. The Association states that these values assume
the individual:
- is the primary decision-maker
- wants to be in charge and has the power to make whatever
choice is desired
- has a clear understanding with the physician about diagnosis,
prognosis, and options
- has the finances to utilize the different options offered
- is competent to make choices
- values discussing and planning for death
- has spiritual beliefs that do not emphasize divine interventions,
and allow for choice regarding end of life
However, you may have congregational members who have differing
cultural, ethical or religious beliefs regarding end-of-life decisions.
This will shape important decisions around life support, acceptance of
medical diagnosis, who will make decisions, and where the death should
take place. Examples of cultural differences include:
- placing value on protecting others from negative information,
so they do not talk about dying for fear it will bring about death
- viewing death with a sense of anticipation in honor
of a life well-lived
- permitting less individual choice by requiring the eldest
son, a spiritual guide, or a clan leader to make decisions
- valuing aggressive and all life-sustaining treatment,
or no treatment at all
- viewing hospice care as compassionate treatment, or
believing that hospice and palliative care mean that medical treatment
is being denied
- requiring women to rely on the advice on male authorities
only (including family members and professionals)
For these reasons, you may find that talking to individuals
about end of life options is especially challenging when your congregational
members are multicultural. Issues that will be particularly important
for you to examine include:
- Methods of communicating, including privacy needs, disclosure
and consent
- How individuals make decisions, including when the patient
and/or family need to be involved
- Accepted concepts of illness, pain, and other symptoms
- Views of death and dying
- Customs surrounding death, burial or cremation, and
grieving
- Attitudes about medication (including herbal remedies)
and nutrition
- Spiritual matters and the rituals attached to them
Access to End-of-Life Care, an organization devoted to bringing
multiculturalism to the care of the dying, has these tips for health care
providers:
- Be sure what you say has been understood. The response
of “yes” to a question does not necessarily mean that the
individual and loved ones understand what you have said. Instead, it
may mean, “Yes, I heard you.” To make sure you are understood,
ask the patient to explain what you have said back to you.
- Some cultures defer to the authority of health care
professionals, and may not feel free to question you. These individuals
may be reluctant to establish sustained eye contact with an individual
perceived to be an authority figure, and will say "no" to
your questions, “are you in pain” or “do you have
any concerns” to avoid embarrassment.
- Some cultures think that information in the form of
bad news gives them power; others believe it causes lost hope and may
hasten death. It is important to ask specific questions to the individual
who is dying and the family about their beliefs and practices. These
would include decisions concerning herbal medicines, alternative healing
practices, privacy, modesty and physical touch.
- To facilitate negotiation of cultural understanding,
listen to the person's stories, ask specific questions, and get comfortable
interacting with their loved ones. Build a supportive, trusting relationships
based on honesty and mutual respect.
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