Volunteer Transportation
  Program

 

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Introduction

Action Ideas That Work

Volunteer Driver Training Program
    Welcome / Introduction
    Who Are We Serving,
    Who Are We

    Challenges for Caregivers in
    Regards to Transportation

    Potential Challenges for
    Volunteer Drivers

     - Listening
     - Communication
     - Sensitivity
     - Preventing Agitation
     - Dealing with Agitation
     - Providing Physical Assistance
     - Boundaries
     - Safety Considerations for
       Volunteer Drivers

     - Emergency Procedures
   Transportation Specifics
   for Leaders

     - Risk Management
     - Insurance for Volunteers
     - Insurance and Liability
       Concerns

    Materials Needed to Teach
    Conclusion

Resource Sheets

Resources / Links

Emergency Procedures

It is wise to be prepared for the unexpected! Emergencies may arise and will require good judgment on your part. The following guidelines are intended to help you in the event of an emergency.

Accidents

  • Volunteer drivers must never leave the scene of an accident
  • Always report every minor or major situations (even fender benders) to the Transportation Coordinator, even if there is no apparent damage. Calling for a police report would be recommended. Remain calm. Document so no details are forgotten (see “Incident Report”).
  • Do not make statements about who is at fault to anyone except police.
  • In the event of a serious accident, call 911 and wait for an ambulance to arrive. Do not attempt to move the victims/passengers. Administer first aid if the situation is life threatening to your passengers and you are trained.

Bad Weather

  • Volunteers should never feel obligated to drive if roads are hazardous or foul weather threatens driver or passenger safety.
  • If weather conditions require you to seek safety, do so immediately. Passengers may not like having to wait out a storm; but you, the driver, must consider safety first. If possible, call the (Sponsoring Organization) or the Transportation Coordinator to notify of your situation and whereabouts.
  • If assistance is needed, call a local police department.
  • We recommend that volunteer drivers always carry a first aid and/or safety survival or winter survival kit.

Ill Passengers

  • The Transportation Coordinator will always try to inform you of passengers that have special problems and what to expect. Nevertheless, emergencies may arise, so be prepared. Always report situations to the Transportation Coordinator—both minor and major concerns so that possible future needs can be anticipated.
  • If a passenger becomes ill, stay calm and call 911 for emergency medical services if life threatening symptoms.
  • Passengers who communicate distress should not be ignored
  • Knowing symptoms and basic 1st aid steps will help you to stay calm.
    Controlling Exposure to Body Fluids (Blood Borne Pathogens):
  • Volunteer Driver will wash hands well before picking up rider
  • Volunteer Driver will wash hands well after dropping off rider
  • Volunteer Driver will wash hands well as soon as possible after giving assistance to rider.
  • Volunteer Driver will wash hands well after exposure to any body fluids.

Note to Facilitator: Show proper glove removal so as not to contaminate self when removing soiled gloves. (Could hand volunteers first aid kit here)

Could be put in a zip lock bag:

  • Half dozen gloves
  • Dozen bandaids
  • Small bottle of hand sanitizer, ie. Purell or hand wipe towelettes