Introduction

Care Team Ministry
Replication Education Module

Background on Care Team
   Concept Development
History of Care Team Ministry
Definitions
Description and Parameters
Where Can Care Team Ministry
    Be Established?
How Do Teams Work?
Why Only 1-2 Hours?
Referrals
Calling Volunteers
Risk Management/Background
    Checks
Training
Care Team Established
Support of Volunteers
Ongoing Reporting
Cycle of Care Teams
Lessons Learned
Forming a Care Team Ministry -
    How to Get Started
Orientation for Organizations:
    Step 1, 2, 3
Media Information
Research & Resources
Conclusion and Sending Forth
Care Team Ministry Forms

Care Team Ministry
Volunteer Guidebook

Welcome
What are Care Teams?
Terms Used
What are the benefits of
    Care Team Ministry?
Care Team Volunteers
   are Valued
Volunteer Activities
What Volunteers Say
Guidelines for Care Team
    Volunteers
Understanding and Knowing
Gift of Listening
Setting Boundaries
Tips for Volunteers
F.Y.I. for Volunteers
Emergency Warning Signs:
    When to Call 9-1-1
Guidelines for Lay Team
    Leaders/Coordinators
Guidelines for Care Team
    Meetings
Risk Management -
    Vulnerable Adult Act of 1995
Facts on Elder Abuse
Why Faith-based Groups
    Are Vulnerable
Sending Forth Volunteers

On-Going Reporting/Communication

Care Team volunteers are encouraged to keep track of how many hours of service they are providing and when they are visiting the senior. Care Team Ministry volunteers use contact logs to keep track of their hours. When filled, volunteers return them to the Care Team Coordinator (refer to Contact Log (pdf 24KB) form in this module). As a practical matter, however, some volunteers are reluctant to record their service or hours. These volunteers often say they think of the Care Receiver as a friend, and it feels awkward to record hours in visiting or helping out. For these volunteers, the Coordinator may estimate hours of service based on her knowledge of the volunteer’s assignment—in order to track service for funding agencies or for general reports.

When members of a faith community are being served, the Care Team Coordinator can keep the pastors informed of the ongoing service, if the Care Receiver is open to this communication.

The Care Team Coordinator will periodically call the Care Team Ministry volunteers to see how things are going. The Coordinator is also available to the Care Receiver’s family members who may call or visit about matters of their Care Receiver.